I have always been interested in how folks talk about sunsetting services.

"There are seldom technical solutions to behavioral problems."

• Ed Crowley

While this an interesting idea, note the source.

AI could make our human interactions blander, more biased, or ruder.

A good, quick, interesting read.

Just like any great idea Pitt students have, the school’s most beloved tradition of singing “Sweet Caroline” was born at Hemingway’s Cafe.

I have participated in this tradition without knowing the history of it!

✨ Build AI interfaces that spark joy.

They don’t allow outside contributions.

All of the facts are interesting but the one above was especially of interest to me. 🦖 Fossil (a kinda fun VCS) is based on SQLite.

At best, making oncall the exclusive responsibility of an elite SRE class increases our tolerance for complexity.

See Simplicity.

Oncall is a form of toil – it needs to be done but it doesn’t leave our systems in a better state.

Stakeholders see high-profile incident response/oncall happening, and don’t demand clarity on what other work the group is undertaking.

To go further – incident command and management is a specific set of skills that you can definitely be good at, and where the business really, really needs a consistent and competent response, every time. At Twilio, we have a specific team that manages all incidents, follow-up actions, and operational insights around incidents company-wide. We’ve found that making sure that the data and insights around incidents and their followup flows back into the business is a full-time job. Relying on a rotation of variably interested volunteers to ensure this happens will get you mixed results.

It will be useful to have Chapter 11 (Being On-Call) from Google's SRE book available (it's one in a series).

goblin.tools is a collection of small, simple, single-task tools, mostly designed to help neurodivergent people with tasks they find overwhelming or difficult.

Cloudflare recently shipped improved upload speeds across our network for clients using HTTP/2. This post describes our journey from troubleshooting an issue to fixing it and delivering faster upload speeds to the global Internet.

😂 Ask me how I know about this!

That single GraphQL issue that you keep missing

This is one of the posts that inspired me to start this site. I'm a fan of Simon's and his description of link blogging resonated with me.

Magic links, those emailed one-time login links, are annoying and inconvenient for folks who use a password manager, but they radically accept some fundamental truths about signing in for everyone else. By layering passkeys on top of magic links, websites can provide a seamless authentication experience for all users.

Subscription websites now like to use magic email links for login. They are extremely annoying.

One of the most potentially transformative shifts in mindset is becoming comfortable with the word “no.”

• View "no" as a redirection (and a continuation of the conversation).